Payment delivery and return
Payment methodWe accept two ways to pay; bank transfer and PayPal.
Payment by PayPal is immediately made after purchase.
Our bank data:
- Bank: UniCredit
- Payee: Q-BRICK-SERVICE srl
- IBAN: IT93R0200862880000103597722
- BIC (SWIFT CODE): UNCRITM1R15
- Reason for payment: Order number
Carriage chargesCarriage charges are inclusive of all expenses (transport, logistics and packaging costs) and depends on the quality of goods ordered.
- € 7,90 up to 15kg
- € 9,90 over 15kg
Germany / Austria
- € 9,90 up to 15kg
- € 15,00 over 15kg
The Netherlands / Belgium
- € 11,90 up to 15kg
- € 17,00 over 15kg
3-5 working days for items available for shipping. 10 working days for items to be packaged.
Information note on the right to cancel an order
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day you acquire, or a third party indicated by you (other than the carrier) acquires physical possession of the goods.
Right to cancel an order
To exercise the right to cancel, you must inform us
Via dell’Artigianato, 4
I – 31050 – Vedelago (TV) - Italia
of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory. Otherwise, you can also electronically fill in and submit the model cancellation form or any other clear statement on our website (www.q-bricks.org). If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.
To meet the cancellation deadline, just send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay, and not later than 14 (fourteen) days after the day on which we are informed about your decision to cancel this contract. The reimbursement shall be made by using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any case not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
Address for returns
Via dell’Artigianato, 4
31050 – Vedelago (TV)